Simply return the unused portion to us within 30 days.  We will issue you a full refund of your purchase price, prorated for the square footage returned.    For example, if you purchase 100 square feet and return 90, we will issue you a 90% refund.

All returns should be sent to:

Concord Window Films
82 Mill Plain Road
Danbury, CT 06811

Please send us a copy of your invoice along with a Concord Return Form

Go To: Concord Return Form Page

Materials that are in customer possession for more than 30 days are not returnable for any reason.  All returns are processed within 2 business days.

Important information about glass breakage and damage to glazing systems:

No other warranties are expressed or implied.  The application of solar control films will result in additional heat loads being placed on glazing systems.  Customers who require a comprehensive warranty which includes thermal glass breakage insurance coverage should contact a professional solar film installer, rather than installing their own films.  Concord assumes no liability for glass breakage which may result from the application of solar films.  For guidelines on reducing your risks, please check our application guide.
 

Are You A Professional Installer?

Concord Window Films ♦  82 Mill Plain Road ♦ Danbury, CT 06811
330A East Orangethorpe, Placentia CA 92870
(203)798-0343
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