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Our reputation means more to us than any single sale. If you are not completely delighted with your purchase, our return policy is fast and hassle free. Simply return the unused portion to us within 30 days. We will issue you a full refund of your purchase price, prorated for the square footage returned. For example, if you purchase 100 square feet and return 90, we will issue you a 90% refund.
All returns should be sent to:
Please send us a copy of your invoice along with a Concord Return Form
Materials that are in customer possession for more than 30 days are not returnable for any reason. All returns are processed within 2 business days. Important information about glass breakage and damage to glazing systems:
No other
warranties are expressed or implied. The application of solar control
films will result in additional heat loads being placed on glazing systems.
Customers who require a comprehensive warranty which includes thermal glass
breakage insurance coverage should contact a professional solar film
installer, rather than installing their own films. Concord assumes no
liability for glass breakage which may result from the application of solar
films. For guidelines on reducing your risks, please check our
application guide. |
